Terms and Conditions

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SHIPPING

• Please allow 7-10 business days (not including weekends or holidays) for items to ship, excluding preorder items. All orders are shipped via USPS (US Postal Service), Monday through Friday (excluding holidays). A tracking number will be emailed to you once your order is shipped. USA delivery is normally within 3-5 business days after the order ships. International orders, please allow up to 15-20 business days for your order to arrive after the tracking number is emailed to you. Please also check with your local post office or customs after 10 days as the package may be held there. Longer delays may apply if you did not enter your full and complete shipping address. 
• If you have made your payment with an e-check through PayPal, your order will not be shipped until the payment has cleared.
• If you have NOT received a tracking number after 5 business days, please check your junk/spam then email us to inquire about your order. If you have any questions, please contact shaylahowell@godfearingdaughters.com . Please include your full name and order number for faster service. 
• Once you have received a tracking number for your order, any issues or concerns regarding the shipment must be handed through the U.S. Postal Service, as the order is now in their possession. You can contact the U.S. Postal Service at www.usps.com, or (800)275-8777.
• If a shipment is showing as "DELIVERED" with your tracking number, you will need to contact your post office, as that is a delivery issue, and we would not be able to correct a delivery issue. Delivery issues (including damage, theft, and wrong deliveries MUST be handled through the U.S. Postal Service.
• If you have had issues with the postal service, we strongly encourage you to add insurance to your shipments. You can add insurance on your shipment if you would like for an additional charge. If you would like to add insurance to your order, you will need to contact us via email immediately after your order is placed, prior to a tracking number being printed for your order. Once the tracking number has been printed, insurance can not be added.

GENERAL STORE POLICY

• No refunds.
• No cancellations on already placed orders.
• No switching/swapping items on completed orders.
• SALE ITEMS ARE FINAL SALE . SALE ITEMS are clothing with prices ending in .00 and are FINAL SALE
• PLEASE TAKE YOUR TIME! ENTER YOUR ADDRESS AND EMAIL CORRECTLY DURING THE CHECKOUT. DUE TO THE HEAVY VOLUME OF EMAILS, IF YOU ENTER THE INCORRECT INFORMATION, IT MAY NOT BE CAUGHT IN TIME, AND YOU WILL HAVE TO PAY ANOTHER SHIPPING CHARGE TO HAVE THE ISSUE CORRECTED. 
• WE WILL NOT BE ABLE TO ANSWER EMAILS ABOUT AVAILABILITY AND RESTOCKS. PLEASE JOIN THE EMAIL MAILING LIST TO BE NOTIFIED WHEN RESTOCKS ARE MADE.
• You can add insurance on your shipment if you would like for an additional charge. If you would like to add insurance to your order, you will need to contact us via email immediately after your order is placed, prior to a tracking number being printed for your order. Once the tracking number has been printed, insurance can not be added.

PREORDERS

• Orders that have preordered items will be shipped once the preorder item is available to ship. Multiple shipments for the same order will not be made, only one shipment for the entire order, when all items are ready to ship.
• If there is a delay, for whatever reason, any preorder item, we will notify via email regarding the status of the preorder items.

CLOTHING EXCHANGES

• Returns for exchanges are accepted with our authorization only. Items sent without authorization will be refused.
• Once the exchanged item is received, you will be issued a code to use your exchange credit towards another purchase. Exchanges will not be issued as a refund on any other orders.  Shipping charges on new orders using exchange codes will apply, as with any new order.
• In the event you have any issues with an item or clothing , or would like to exchange an item or  clothing , contact us, PRIOR TO WEARING/ALTERING ANY ITEMS,  using the form on the "Contact Us" page for help resolving any problems, WITHIN 24-48 HOURS FOLLOWING DELIVERY. Any inquiries about exchanges/issues more than 24-48 HOURS after delivery will not be considered for exchanges/remedy. There will be NO EXCEPTIONS to this.
• There will be no exceptions to any requests falling outside of the 24-48 Hour period for exchange following delivery.
• If you find any damages to any items received, please notify us with 24-48 HOURS AFTER THE DELIVERY DATE for a return authorization. CLAIMS FOR ANY DAMAGEs MUST BE MADE WITHIN 24-48 HOURS FOLLOWING THE DATE OF DELIVERY.
• PLEASE INCLUDE YOUR ORDER NUMBER & PICTURE OF ITEM/CLOTHING IN YOUR EMAIL CORRRESPONDENCE.
• We will contact you back to move forward with the exchange. If a return tracking number is not provided to us within 24-48 hours of our confirmation of your intent to send items back for an exchange, the exchange will not be honored. We will make necessary time adjustments for weekends and holidays.
• Each exchange will have to be handled the same. PLEASE do not send things back without contacting us beforehand.
• Exchanges will not be considered on any items that are received back to us with any stains or damage, so we suggest that you do not try on any items while wearing makeup or heavy amounts of deodorant.
• Any discounts used at the time of purchase do NOT apply on clothing exchanges. 
• An additional shipping charge will apply on clothing exchanges for the exchanged item to be sent to you, which will be sent to your via invoice.
• If you would like to request an exchange of a clothing item, within 24-48 hour calendar days of the date of delivery, the exchanged item will depend on availability.
• Exchanges must be initiated via email.
• ITEMS WITH TAGS AND/OR LABELS REMOVED WILL NOT BE ELIGIBLE FOR EXCHANGE. If we receive an item that has has any of the tags or labels removed, we will not honor any exchanges. You will be responsible for postage for sending items back to you that have had the tags or labels removed. We suggest that you try items on before removing any label.

RETURN AUTHORIZATIONS

• In the event that you have received an incorrect or a damaged item, contact us via email, with pictures at shaylahowell@godfearingdaughters.com within 24 hours of the date of delivery. We will send you a shipping credit, which will not exceed $5, but the item or clothing must be shipped within a 3 calendar day period. NO EXCEPTIONS.